CRM Software Comparison of 13 CRM Tools Side by Side

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Salesforce Sales Cloud

CRM

Salesforce Sales Cloud stands as the enterprise CRM powerhouse that has shaped how large organizations manage customer relationships. Built on a robust platform architecture, Sales Cloud provides unparalleled customization capabilities that allow businesses to model their exact sales processes, no matter how complex. The platform's true competitive advantage lies in its AI-powered Einstein features that surface insights about deal health, suggest next best actions, and predict which opportunities are likely to close. Salesforce excels in complex B2B sales environments where managing multiple stakeholders, long sales cycles, and intricate approval processes requires sophisticated pipeline management. The extensive AppExchange marketplace offers thousands of pre-built integrations and extensions, allowing organizations to build a CRM ecosystem perfectly tailored to their industry and workflow needs.

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HubSpot Sales Hub

CRM

HubSpot Sales Hub democratizes powerful sales tools by offering a robust free CRM that grows into an enterprise-grade solution. The platform excels at making advanced sales features accessible to teams that might not have the budget or IT resources for traditional enterprise CRM implementations. HubSpot's standout features include email tracking that shows when prospects open emails or click links, allowing sales reps to time follow-ups perfectly. The platform's meeting scheduler eliminates back-and-forth emails by letting prospects book time directly on sales reps' calendars. What truly differentiates HubSpot is its seamless integration with Marketing Hub and Service Hub, creating a unified view of the entire customer journey from first website visit through purchase and beyond, all within a single platform.

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Pipedrive

CRM

Pipedrive embodies the sales-focused approach to CRM by building a platform specifically designed for sales teams who want to close more deals without wrestling with complex software. The tool's visual sales pipeline makes it immediately clear where every deal stands, what actions are needed, and which opportunities require attention. Pipedrive excels at activity tracking, automatically logging calls, emails, and meetings so sales reps spend time selling rather than updating CRM records. The platform's smart features include email integration that captures conversations, intelligent activity reminders that prevent deals from stalling, and goal tracking that keeps teams focused on revenue targets. Pipedrive's philosophy centers on simplicity: the platform provides everything sales teams need without overwhelming them with features they don't use, making it particularly popular among growing sales organizations.

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Zoho CRM

CRM

Zoho CRM delivers enterprise-grade CRM functionality at a fraction of the cost of traditional solutions, making sophisticated sales management accessible to small and mid-size businesses. The platform offers comprehensive features including lead management, pipeline tracking, sales forecasting, and territory management, all within an intuitive interface that doesn't require extensive training. Zoho CRM's strength lies in its integration with the broader Zoho ecosystem, allowing businesses to connect CRM data with accounting, email, document management, and dozens of other business applications. The platform's AI assistant Zia provides predictive sales analytics, recommends best actions, and automates routine tasks, bringing enterprise-level intelligence to businesses of all sizes. Zoho CRM's flexible pricing and extensive customization options make it an attractive alternative to more expensive CRM platforms.

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WireOver

CRM

WireOver is a desktop application that leverages peer-to-peer technology for sending files privately. It's free and unlimited, solving an unmet need for sending large files easily. Pro accounts get incredibly strong security, with end-to-end encryption.

SendHub makes business communication fast, simple, and effective. Our complete online business SMS messaging solution helps thousands of companies communicate more effectively with on-the-go workforces, customers, and more. SendHub is a Y-Combinator graduate, and is backed by Menlo Ventures, Kapor Capital, 500 startups, the Seraph Group, Paul Buchheit, Eric Ries, Jawed Karim and Jeb Bush.

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Glider

CRM

Glider brings clarity and workflow to the deal process. From large, publicly traded companies to small, growing businesses, Glider is helping industry leaders maintain focus on their businesses rather than babysitting contracts. The company is based in beautiful Portland, Oregon, and is backed by True Ventures, TechStars, and a handful of first-class angel investors.

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Streak

CRM

Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications. It can be used to track any business process including sales, partnerships, support, hiring, deal flow, and much more. Streak also includes a powerful set of email tools including email tracking, send later, snoozing, mail merge, and more.

Fastest, easiest way to setup a phone system for your business. We take something that has traditionally been painful and expensive, and make it available to everyone. The easiest way to set up a phone system for your business. All the features you want in a business phone system, including extensions, forwarding & voicemail, online for as little as $10 a month.

Close is a modern CRM with built-in sales communication tools for startups and SMBs.

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Rapportive

CRM

Rapportive shows you everything about your contacts right inside your inbox. You can immediately see what people look like, where they're based, and what they do. You can establish rapport by mentioning shared interests. You can grow your network by connecting on LinkedIn. Imagine relationship management built into your email. For free.

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AeroFS

CRM

AeroFS enterprise file sync and share & collaboration solution deploys on your infrastructure. Your files remain secured by your own security protocols, removing the risk associated with relying on your vendors to secure your data. The service has a Dropbox like user experience. Now, both the end user and the IT team can both get what they are looking for out of a file sharing tool. We are funded by some of Silicon Valley's best investors and entrepreneurs: Avalon Ventures A16Z Seed YCombinator SVAngel Chris Sacca (Lowercase Capital) Maynard Webb (COO eBay) Jerry Yang (Founder Yahoo!) Paul Buchheit (Founder FriendFeed) We're hiring! https://aerofs.com/company/careers You will have the opportunity to work as part of a small team. This means that you will be "CEO" of whatever you create. Our size gives us agility in ways that large companies do not have: We push out code almost daily (on a desktop platform!) to thousands of users. We're not just building a company; we're building a family. Many of us are new to the area, so company trips, get togethers, and BBQs are par for the course!